DEFECTIVE-In the event that you receive merchandise that is defective, notify Rimz One immediately prior to mounting wheels to tires or any product to vehicle and we will replace it at our discretion Notify Rimz One immediately and we will replace it at not charge once we either received the merchandise or have confirmation that the product is in route.
INCORRECT- It is the customers responsibility to check product before mounting including lug nuts before the product is taken to your installer. We will need the product back or confirmation that the incorrect product is being returned before we can ship out new product.
WARRANTIESRimz One follows all manufacture warranty policies. If you feel you have product that falls under a manufactures warranty, take photos of the product and email them to Email Warranty . All shipping charges are the responsibility of the customer for the shipment and return of any warranty item(s).
IMPORTANT:RIMZ ONE IS NOT RESPONSIBLE FOR INSTALLATION OF PRODUCT. VERIFICATION THAT ALL MERCHANDISE HAS BEEN RECEIVED IS THE RESPONSIBILITY OF THE PURCHASER. SOME PRODUCTS SHIP FROM SEPARATE LOCATIONS, LUG NUTS, CENTER CAPS, AND ACCESSORIES MAY NOT SHOW UP AT THE SAME TIME. PLEASE CALL FOR TRACKING.UNDER NO CIRCUMSTANCES IS RIMZ ONE RESPONSIBLE FOR ANY LABOR OR INCIDENTAL CHARGES, INCLUDING THOSE RELATED TO WARRANTY, DEFECTIVE, DAMAGED, OR INCORRECT MERCHANDISE.
Click HERE for RETURN FORM
It is Rimz Ones' policy to respect and protect the privacy of our customers and
Rimz One collects information from the users of the Site at several different points on the Site. For example, we collect and/or request information
1) Places an Order
2) Registers on the www.RimzOneOnline.com Site
3) Requests notification of an order status
4) Participates in an online sweepstakes or survey
5) Requests a Catalog
6) Submits an E-mail
In order to fulfill the requests of Site users in the above instances, the user may be requested to provide contact and/or credit card information. If we
We monitor traffic patterns on the Site and gather broad demographic
Where appropriate, we share aggregated statistical information with our business partners. These statistics include no personally identifying information.
We use Pay Pal credit card processing company to bill purchasers of goods and services from the Site, and depending upon the goods and services being ordered and where they are being shipped, we may also use outside suppliers
Additionally, we partner with trusted third parties to provide Site users with Rimz One approved unique offers or services which may be of value to our users. In such instances, we will share a user's name and address with a
We may provide personal identifying and account information in special cases such as enforcement of our Terms of Site Use, or as required by law
Our Site also contains links to external Internet sites as well as co-branded sites, which may be operated by an external party and they may have
Strong precautions are taken to protect the information of the users of our Site. When users submit sensitive information via the Site, that Information
While we use SSL encryption to protect sensitive information online, we also protect user- information off-line. All of the information of our Site's users,
If you have any questions about the security at our Site, please contact our accounting department.
You may have heard of the term "cookies". Cookies are routinely used by most, if not all, E-commerce merchants, including Rimz One. A cookie is a piece of data stored on a user's hard drive through the Web browser program
From time-to-time we may request information from the users of the Site via surveys or contests. Participation in these surveys or contests is completely
Rimz One recognizes the particular importance of protecting the privacy of children. Consistent with the Children's Online Privacy Protection Act
Rimz One occasionally sends our customers and the users of the Site announcements and updates, which contain important information about the Site and service offerings which we believe to be of value to our customers and users. In order to do this, we may enhance or merge the information we collect on the Site with data from third parties for purposes of marketing products or services to our customers and users.
We may communicate with the users of the Site via e-mail, telephone,
For example, our e-mail messages have an "unsubscribe" feature for users of the Site who buy from us, but don't want to be notified about special offers in the future. Users can simply "Reply" back to the e-mail message and type "unsubscribe" in the subject field. Upon receipt of the reply, we will remove that e-mail address from our e-mail list. If a user has more than one e- mail address, he or she should include the other addresses as well to ensure proper updating of their account information.
Users of the Site can always update the personally identifying information